Reaching FullContact Support
Does FullContact offer phone support?
Not at this time. However, the most efficient way to contact our Support team is via email (support@fullcontact.com) or from our Support Web form.
* We typically reply in less than 24 Hours.
* We are Online from 7.30 AM to 7.30 PM MDT (Mon-Fri)
Does FullContact offer live chat or online chat?
We offer live/online chat for our API customers in the API Portal and Support Platform.
* Note: Offline chat messaging will forward to our service desk!
I have a feature request, where can I submit it?
Please submit feature requests to our Support Team. When we receive these, we will escalate the request, so we may consider it in our future offerings - we thrive on client input!
Related Articles
How to add Additional Users to Your FullContact Account
In this short guide you will learn how to add other co-workers and users to your organizational account or "Organization" with FullContact. When you invite another user to your organization they will have the ability to: Login and view API usage data ...How to setup Multi Factor Authentication (MFA) on your FullContact account
1. Login to Platform 2. Go to the Account Preferences page. Once logged in click on "My Account" -> "Account" in the bottom left menu bar: 3. Click "Edit" in the MFA row. Once on the "Account - My Profile" tab, click "Edit" under the "MFA" field. 4. ...How to Update Credit Card Details
1. Login to the Platform. 2. Click on ‘Plan & Billing’ placed at the bottom left of the navigation panel. 3. In the Billing Preferences section, click Add Credit Card 4. Enter the credit card details and click Update If you are encountering any ...How to Cancel Your Account
To cancel your account on one of our Premium Plans, fill out the "cancellation" form available on the FullContact Platform. Login to the FullContact Platform. Click on Plan & Billing at the bottom left corner. To the right of your plan name, you will ...Getting Started: Acumen
What is Acumen? Acumen is a B2B lead generation tool designed for sales and marketing teams to convert 98% of unknown website visitors into actionable leads. By using the FullContact Webtag, Acumen identifies visitors and generates detailed lead ...