1. How can I import contacts into my FullContact account?
2. Which CSV files does FullContact support?
3. How can I export contacts from my FullContact account?
4. How can I export my business cards to add them to a CRM or email marketing platform (i.e. Salesforce)?
5. How can I share contacts?
6. I want to add tags/groups to my imported file before I upload it, how do I do that?
7. Which sync setting should I choose when importing my CSV or vCard file?
In FullContact for Web, either click on the blue [+] icon at the top of your account or import your file on your Settings page.
In FullContact for Mac, click File -> Import Contacts...
If you're using FullContac for Web to import your contacts, be sure to use one of our pre-formatted CSV files (see our pre-formatted file below).
If you're using FullContact for Mac, be sure to upload VCF files. The FullContact for Mac app, currently, doesn't support CSV file import.
Additionally, you'll be asked if you want to set your imported file to Update Existing or Add as New. These are your two sync settings options. If you choose Update Existing, we will only update your existing contacts in your My Contacts with the contact information from the imported file. However, if you choose to Add as New, we will add all of the contacts in your imported file to your My Contacts (simultaneously updating your existing contacts too).
A full definition of FullContact's sync settings can be found here.
Unfortunately, not all comma-separated-variable (CSV) files are one in the same. Here are the formats we currently support:
- FullContact CSV format
- Gmail Contacts CSV format
- Gmail Contacts exported to Outlook CSV format
- LinkedIn Contacts exported to Microsoft Outlook format
- LinkedIn Contacts exported to Outlook Express format
- LinkedIn Contacts exported to Yahoo! format
- Mozilla Thunderbird (English version only)
- Outlook 2010
- Windows Live
- Plaxo contacts exported to Microsoft Outlook CSV format
- Plaxo contacts exported to vCard format
- Yahoo! Mail contacts CSV format
- Yahoo! Mail contacts exported to Microsoft Outlook CSV format
We recommend you edit the CSV file you have so the data is organized into the fields/columns defined in the FullContact CSV format. To help you with this task, an annotated example of a FullContact CSV format file is available for download above or at the bottom of this article.
You may find it easier if you open this template and the CSV file you wish to import using Microsoft Excel or Google App Spreadsheet to facilitate copying data from the source CSV file into the proper fields/columns in FullContact CSV template format.
In FullContact for Web, you can either export individual contacts, groups of contacts, or entire address books. To export individual (or groups of contacts), check the box next to each contact's name, then click Export at the top of the Web app:
Alternatively, you can click the Select All button at the bottom of your contact list to export all contacts. Keep in mind that the same process holds true when export contacts in tags! Feel free to select multiple contacts in a tag (or an entire list of contacts in a tag) to export them. Lastly, you can export via the [...] icon in the same row as your connected email sources on your Settings page.
1. Click on Tags in the upper right-hand corner of your FullContact for Web app.
2. Click Business Cards.
3. Click Select All at the bottom of your Business Cards address book.
4. Click Export at the top of your Web app.
If you're importing business cards into Salesforce, we recommend exporting as a Google CSV file. Furthermore, dataloader.io is a great (and easy) tool to use when importing into Salesforce. Alternatively, Salesforce also as an inherent data load tool which you can find here.
In FullContact for iOS, tap on a contact -> tap on the vertical [...] in the upper right-hand corner -> tap Share Contact. Keep in mind that when you share a contact, the vCard will share all information except notes and tags.
In FullContact for Android, tap on a contact -> tap the share icon in the upper right-hand corner.
Also, you can click the vertical [...] on the right-hand side of the contact you wish to share directly from the contact list view and tap on Share.
In FullContact for Mac, click the export icon in the upper right-hand corner.
Unfortunately, contact sharing is not yet available in FullContact for Gmail but it's on our roadmap.
The Google format has "group membership," Outlook has "categories" (but only permits one category per "categories" column); "Category" is also understood.
Add "group membership" or "categories" etc. to the header of your file, then in each cell, including the tag's name. If a contact has more than one tag that will be added, make multiple "group membership" headers and input each tag in its own cell OR add two tags in one "group membership" cell by separating them with " ::: " (empty space, three colons, another empty space).
While this is a personal preference, if you want all of the contacts in your imported file to be added to your My Contacts, choose to Add as New; if you only want FullContact to update your existing contacts (in your My Contacts) with contacts in your imported file, choose Update Existing. Keep in mind that choosing Add as New will also simultaneously updating your existing contacts (to remove duplicates).