How can I import contacts into my FullContact account?
In FullContact for Web, either click on the blue [+] icon at the top of your account or import your file on your Settings page.
In FullContact for Mac, click File -> Import Contacts...
Whether you're using FullContac for Web or FullContact for Mac to import your contacts, be sure to use one of our pre-formatted CSV files (see our pre-formatted files below).
Additionally, you'll be asked if you want to set your imported file to Update Existing or Add as New. These are your two sync settings options. If you choose Update Existing, we will only update your existing contacts in your My Contacts. However, if you choose Add as New, we will add all of the contacts in your imported file to your My Contacts (simultaneously updating your existing contacts too).
A full definition of FullContact's sync settings can be found here.
Which CSV files does FullContact support?
Unfortunately, not all comma-separated-variable (CSV) files are one in the same. Here are the formats we currently support:
- FullContact CSV format *Click the download at the bottom of this article!*
- Gmail Contacts CSV format
- Gmail Contacts exported to Outlook CSV format
- LinkedIn Contacts exported to Microsoft Outlook format
- LinkedIn Contacts exported to Outlook Express format
- LinkedIn Contacts exported to Yahoo! format
- Mozilla Thunderbird (English version only)
- Outlook 2010
- Windows Live
- Plaxo contacts exported to Microsoft Outlook CSV format
- Plaxo contacts exported to vCard format
- Yahoo! Mail contacts CSV format
- Yahoo! Mail contacts exported to Microsoft Outlook CSV format
We recommend you edit the CSV file you have so the data is organized into the fields/columns defined in the FullContact CSV format. To help you with this task, an annotated example of a FullContact CSV format file is available for download at the bottom of this article.
You may find it easier if you open this template and the CSV file you wish to import using Microsoft Excel or Google App Spreadsheet to facilitate copying data from the source CSV file into the proper fields/columns in FullContact CSV template format.
How can I export contacts from my FullContact account?
In FullContact for Web, you can either export individual contacts, groups of contacts, or entire address books. To export individual (or groups of contacts), check the box next to each contact's name, then click Export at the top of the Web app:
Alternatively, you can click the Select All button at the bottom of your contact list to export all contacts. Keep in mind that the same process holds true when export contacts in tags! Feel free to select multiple contacts in a tag (or an entire list of contacts in a tag) to export them. Lastly, you can export via the [...] icon in the same row as your connected email sources on your Settings page.
How can I export my business cards to add them to a CRM or email marketing platform (i.e. Salesforce)?
1. Click on Tags in the upper right-hand corner of your FullContact for Web app.
2. Click Business Cards.
3. Click Select All at the bottom of your Business Cards address book.
4. Click Export at the top of your Web app.
If you're importing business cards into Salesforce, we recommend exporting as a Google CSV file. Furthermore, dataloader.io is a great (and easy) tool to use when importing into Salesforce. Alternatively, Salesforce also as an inherent data load tool which you can find here.
How can I enrich the data inside of my CRM?
Effective customer relationship management (CRM) is one of the most important gateways to driving sales growth.
When it comes to using a CRM, you want to look beyond the surface-level communication between you and your customers. Sure, you want to be using your CRM to manage, record, and evaluate customer interactions, but there’s always more you can do to strengthen the relationships with your customer base—and that’s where FullContact can help.
Whether you’ve got a Gmail account that needs refining, an address book of Outlook contacts that need to be enriched, or even a stack of business cards that need to be transcribed and turned into contacts, FullContact’s services will take your contacts’ basic details and turn them into fully-developed customers for your CRM. can enrich your contacts via the FullContact Address Book (web app) by syncing and importing your specific address books to your account, letting our software provide updates (i.e. publicly-available data), then export these new contacts from FullContact and import this file into your CRM.
You can enrich your contacts in FullContact by syncing and importing your specific address books to your account, letting our software provide updates (publicly-available data), then export these new contacts from FullContact and import this file into your CRM.
Once your contacts have been enriched, export them from FullContact. Afterward, simply import this file into your CRM and now you’ve got customers with basic demographics, social profiles, and more.
How can I share contacts?
In FullContact for iOS, click on a contact -> click on the vertical [...] in the upper right-hand corner -> click Share Card. Keep in mind that when you share a contact, the vCard will share all information except notes and tags.
In FullContact for Android, click on a contact -> click the vertical [...] in the upper right-hand corner -> click Share.
In FulContact for Mac, click the export icon in the upper right-hand corner.
How can I import my contacts and what is the maximum file size I can upload?
In FullContact for Web, import contacts on your Settings page.
In FullContact for Mac, click File -> Import Contacts...
I want to add tags/groups to my imported file before I upload it, how do I do that?
The Google format has "group membership," Outlook has "categories" (but only permits one category per "categories" column); "Category" is also understood.
Add "group membership" or "categories" etc. to the header of your file, then in each cell, include the tag's name. If a contact has more than one tag that will be added, make multiple "group membership" headers.
Which sync setting should I choose when importing my CSV or vCard file?
While this is a personal preference, if you want all of the contacts in your imported file to be added to your My Contacts, choose Add as New; if you only want FullContact to update your existing contacts (in your My Contacts) with contacts in your imported file, choose Update Existing. Keep in mind that choosing Add as New will also simultaneously updating your existing contacts (to remove duplicates).
How can I add contacts from my FullContact account directly to my iOS's (iPhone / iPad) native Contacts app?
It is possible to save contacts directly to your iOS's native Contacts app, and it only takes a few steps:
1. Open a contact
2. Share -> Share Card
3. Choose 'Import With Contacts'
4. Save -> The contact is saved locally on your iPhone, or on iCloud if that's your default source.
Before saving the contact, you can also choose if you wish to Create a New Contact or Add to Existing Contact (which will then merge the information with your existing contact).
Additionally, when you go to share a contact, you can include and exclude whatever information you'd like, i.e. email addresses, notes, phone numbers etc. Simply click the small arrows on the right-hand side of the screen. This way, you can include only a work email address (and exclude a personal email address).