I forgot my password. Where can I reset it?
From FullContact for Web's home page, click Forgot Password.
From FullContact for Mac, click Forgot Password.
From FullContact for iOS / FullContact for Android, click Forgot Password.
From FullContact for Gmail, click Sign in with Email, then click Forgot Password.
How do I change my login email address or password?
The easiest way to change your login email address or password is on the Account page in the FullContact for Web app. Click in the Email or Password fields to edit the email address or password associated with your account.
Notice that you can add multiple logins for one FullContact account (however, you cannot add an email address to your login IF it is already associated with another FullContact account).
Can multiple people log into the same FullContact Apps’ account?
Yes. Multiple people can log into the same FullContact account (using the same credentials) on multiple devices at once. However, we recommend creating a FullContact for Teams account instead.
How do I sign out of my FullContact account?
In FullContact for Web, click on your profile photo in the upper-right-hand corner, then click Sign Out.
In FullContact for Mac, click File -> Sign Out.
In FullContact for iOS, click Settings icon in the lower corner on right-hand side -> your email address -> Sign Out.
In FullContact for Android, click on your email address (top of the home page) -> Log Out.
In FullContact for Gmail, click on Settings (bottom-right-hand corner of the plugin) -> Sign Out.
How can I validate email addresses used for "My Card"?
To add email addresses to "My Card", you first have to make sure they are verified and added to your Account. To do that, go to the Account page in the FullContact for Web app -> click "Email" and add all the email addresses you want to be associated with your "My Card".
Note: A verification link will be emailed to you right after adding an email address and you'll only be able to update your "My Card" once the email address is verified.