Where can I find a backup of my contacts?
We backup your contacts on a daily basis and you can download your contact backups here. If you need older backups, feel free to reach out to email@example.com.
How do I restore my contacts from a backup?
To restore your contacts from a backup, do the following:
1. Download a backup of your contacts here
2. Go to the Settings page of your account and click Import CSV or vCard
3. Unzip the .zip file that you downloaded, then upload it and choose Add All Contacts to successfully import all the backed up contacts into your FullContact account.
4. You're all set!
Don't worry if the contacts aren't synced in immediately or if you see any contact duplicates, it might take up to 15 minutes for us to process the information.
Is there any other way to restore my contacts?
If you have a large contact database or don't feel comfortable importing the backup, feel free to reach out to firstname.lastname@example.org. Our CS team will be happy to help and restore your contacts on your behalf.
If you have lost only some contact information (.e.g. tags, email addresses) and some contact information has been deleted, we can restore this specific data as well.