FullContact Feedback & Customer Support

Welcome to our Feedback and Support page! Please submit your questions to support@fullcontact.com or vote for ideas below! We offer a free Concierge service for all of our products as well, sign up here!

Knowledge Base

  1. Brewster 

    1. I received a CoreDAVHTTP 502 error on my Mac or iPhone. What does this mean?
    2. I am a Brewster Basic user and a FullContact Premium user. Am I still eligible for the 3-month Premium discount?
    3. Will FullContact sync my Brewster contacts to my Google Contacts account?
    4. How does FullContact differ from Brewster?
    5. I am a Brewster Premium user and a FullContact Premium user. Are my subscriptions merged?
  2. Exchange / Office 365 Integration 

    1. What are the most common reasons FullContact will not be able to connect to my Office 365 or Exchange account?
    2. How can I tell if my Outlook.com account can sync with FullContact?
    3. Do FullContact Tags sync with Office 365 / Exchange?
    4. What types of Microsoft accounts can sync with FullContact?
    5. What versions of Microsoft Exchange Server (on-premises/self-hosted Exchange) does FullContact support?
  3. FullContact Email Signatures 

    1. How to connect a Gmail inbox?
    2. How to create new contacts, instead of update existing?
    3. How FullContact Email Signatures work
    4. Was is the “View and manage your mail” permission for?
    5. How to ignore a signature?
  4. FullContact Card Reader Android 

    1. How many cards are left in my account?
    2. How can I purchase more cards?
    3. How to submit a card for transcription?
    4. Problem signing in
    5. Business card received a transcription error
  5. FullContact Card Reader iOS 

    1. How to submit a card for transcription?
    2. Problem signing in
    3. How many cards are left in my account?
    4. How can I purchase more cards?
    5. Business card received a transcription error
  6. FullContact for Web 

    1. FAQs About the FullContact Address Book
    2. How to sync your devices with FullContact
    3. How to sync contacts in the FullContact for Web app
    4. Contact Actions: edit, tag, update, and merge in the FullContact for Web app
    5. What are Unified Contacts?
  7. FullContact for Gmail 

    1. How to sign in / create an account in FullContact for Gmail
    2. How to minimize FullContact for Gmail
    3. Contact Actions - Edit, Tag - in FullContact for Gmail
    4. What can I search for in the FullContact for Gmail extension?
    5. Why was my Calendar invite cancelled?
  8. FullContact for iOS 

    1. How to sync your devices with FullContact
    2. Contact actions: edit, tag, update, merge - in FullContact for iOS
    3. Mobile Sync and Device Contacts
    4. How do I add iPhone Contacts to FullContact for iOS?
    5. Selecting contacts
  9. FullContact for Mac (Beta) 

    1. How Do I Download FullContact for Mac Beta?
    2. How to add Mac contacts to FullContact
    3. What's the Difference Between Mac Sync (CardDAV) and iCloud Sync?
    4. Why am I not seeing some of my local contacts in the Mac App?
    5. Can I view my Twitter contacts from the menu bar app?
  10. FullContact for Android 

    1. Popular: How to Optimally Sync Your Devices with FullContact for Android?
    2. How to Sync Contacts in FullContact for Android?
    3. Contact Actions - Edit, Tag, Update, Merge - in FullContact for Android
    4. What are Unified Contacts?
    5. Why isn't company information being displayed under the Company tab?
  11. FullContact Developer API 

    1. Most Popular: Top 7 Ways to Get the Most Out of the FullContact API
    2. Most Popular: How can I test FullContact's APIs?
    3. Most Popular: How accurate is FullContact's data?
    4. Most Popular: Does my plan have any rate limits? What is the best way to handle them?
    5. Most Popular: How do I interact with FullContact APIs?
  12. FullContact Privacy 

    1. Does FullContact Provide Any Private Information?
    2. How Does FullContact Handle Privacy Issues?
    3. Does FullContact Provide Data to Ad Networks?
    4. Safe Harbor Update
  13. FullContact for Teams (Beta) 

    1. Are all of my private contacts being shared?
    2. Will changes made to my contacts in my Team account change the contacts in my private FullContact account?
    3. Can I bulk Tag my Team Contacts?
    4. I just added a contact to my private Tag that I shared with my Team, why isn’t it showing up in my Team Contacts?
    5. What are Insights?
  14. All articles 

    1. Does FullContact Provide Any Private Information?
    2. FAQs About the FullContact Address Book
    3. How to sign in / create an account in FullContact for Gmail
    4. Do I have to pay for FullContact if I'm a former Cobook user?
    5. Can I continue using Cobook instead of switching to FullContact?
    359 articles 

Feedback and Knowledge Base