FAQs About the FullContact Address Book

How often does FullContact sync with Google?
Pulling data from Google occurs approximately every 24 hours, although the frequency can change while we are testing and building the app. When you make an edit to a contact, the edit should write back to Google almost immediately. Upgrading to Premium will get you Real-Time Syncing with Google Contacts.

How often does FullContact search for new information about my contacts?
FullContact performs searches on a periodic basis.

Does FullContact update my Google Contacts?
Yes. When a modification is made to a contact in FullContact, the change to the contact is written almost immediately to your Google Contacts.

How soon after an Update does FullContact update my corresponding Google contact?
Typically the update will write to Google Contacts within seconds of the change.

How can I sync or import my Outlook Contacts?
At this time, you can export your Outlook contacts to a CSV file and import them into FullContact. We plan to directly integrate with Microsoft Outlook in the future, which will allow for two-way syncing. Please check back for updates!

Can I sync or import my LinkedIn contacts?
We do not currently support two-way sync of LinkedIn contacts due to LinkedIn’s Terms of Use. 

FullContact allows you to import your LinkedIn contacts using a one way transfer. Login to FullContact and click [+] Add Address Book then select LinkedIn. The next page will provide instructions for how to import your LinkedIn contacts.

Can I import my contacts from Hotmail, Yahoo, or another email service provider besides Google?
At this time, you can only directly import and sync contacts from Google Contacts. You can export your contacts from various email providers into a CSV or vCard (VCF) file, which you can then upload into FullContact. We plan to integrate a variety of email services in the near future, so check back for updates!

Does FullContact integrate with Salesforce or other CRMs?
We plan to build a variety of CRM integrations in the future.

Can I upload contacts from a social network besides Facebook, Twitter, LinkedIn or Foursquare?
We plan to build integrations with other social networks in the future.

Is there an iOS/Android app?
We plan to build iOS and Android apps in the future.

Is FullContact available for groups/organizations?
We are planning Team functionality in the future.

Where is my FullContact data stored?
Safely and securely in the cloud using industry standard security measures.

FullContact Address Book

  1. Cobook + FullContact - The FAQ
  2. Known Issues for the FullContact Address Book Web
  3. How Do I Create an Address Book in FullContact?
  4. How Do I Add a Social Network Address Book?
  5. How Do I Tag a Contact?
  6. How Do I Share a Contact List?
  7. How Do I Import Contacts From a File?
  8. How Do I Upload a Business Card?
  9. How Do I Sync a New Google Contacts Account?
  10. How Do I Update a Contact?
  11. How Do I Merge All Duplicates in One Step?
  12. Why Isn't My LinkedIn Address Book Automatically Synced?
  13. How Do I Create a New Address Book in FullContact From a vCard?
  14. FAQs About the FullContact Address Book
  15. How Do I Change My FullContact Password?
  16. How Do I Find Out My FullContact Password?
  17. How Do I Delete My Account?
  18. How Do I Delete an Address Book?
  19. How Do I Search For a Contact?
  20. How Do I Create a Contact?
  21. How Do I Manually Merge Duplicates?
  22. How Do I Flag a Contact as Not a Duplicate in the Merge Wizard?
  23. Why Is the Address Being Truncated or Shortened in My Contact Record in Google Chrome?
  24. How Do I Rename an Address Book?
  25. Why Does the "Get Updates" Feature Sometimes Mix Up First and Last Names?
  26. How Can I Export My Google Contacts Prior to Using FullContact's Cloud Address Book?
  27. Why Are Some Web Links Broken in the Web Section of the Contact Record?
  28. Why Is My Number of Facebook Contacts Less Than My Number of Friends in Facebook?
  29. How Do I Check to See Which Apps Have Access to My Google Contacts?
  30. What is the maximum file size I can upload?
  31. Which CSV formats do you currently support?
  32. LinkedIn Import FAQs
  33. How do I add LinkedIn to FullContact?
  34. How to Sync Your Devices with the FullContact Address Book
  35. Why do I only see "My Contacts" from my Google Contact account?
  36. How do I merge two Google accounts?
  37. How do I merge contacts between different sources?
  38. How do I view changes the Get Update feature is suggesting?
  39. What are Google's contact storage limits?
  40. Why aren't all my social network contacts being displayed?
  41. Why are my images a low resolution?
  42. Information about Access Tokens
  43. How do I adjust Unified Contact settings?
  44. What are the Sync Settings for Unified Contacts?
  45. It is taking longer than estimated to for Unifying my contacts
  46. How do I un-merge a Unified Contact?
  47. What happens when I'm over my limit of contacts?
  48. Why is my Unified Contacts address book blank?
  49. Why are long notes being shortened?
  50. How to remove FullContact from Google Drive and Chrome
  51. Where are invoices found for subscriptions to Premium?
  52. Why don't all my Twitter contacts sync up?
  53. Known Issue for Extra Contacts in the FullContact Address Book that Do Not Appear in My Contacts in Google

Feedback and Knowledge Base